I bought my Janome here and was not disappointed! The staff knows what they are doing and are always helpful, especially if you are a beginner.
I went in one day looking for a special Janome foot but wasn't quite sure what I needed for a particular project. The lady helped me find exactly what I needed and gave me verbal instructions on how to install the piece. She even offered that if I couldn't figure it out myself to bring the machine in and she'd show me how to install the special foot. Her very specific verbal instructions were all I needed to get started.
If they don't have the accessory you need, they can order it.
Highly recommended!
Pros: Very knowledgeable, helpful & friendly staff
Cons: Sometimes slow with sewing machine repair turnaround
more