First visit I was excited-referred by a friend I thought I finally found a salon in my area since I am a transplant from sunny south Florida. First stylist was Christy. She did dark color ok, cut ok, style HORRIBLE. First of all how can you not blow dry and flat iron hair? My hair has natural wave that’s it. My stylist in FL could make it look like silk with a wide brush and blow dryer no flat iron. Number one visit: Iffy, re-did my hair that night.
Number two visit: new and best by far stylist-Cara-I trusted her to cut 6 inches off and put red highlights in my brown hair. She took the time to re-do it when it did not come out right. The hair cut came out beautifully and the shockingly she knew how to blow dry hair to make it straight and soft, shocker!!! They have one there who can do hair!!! WOW! Almost redeemed themselves, I said almost.
Number three visit: just a blow dry. New stylist- Jess I think was her name. Again hair sprays between every strand. Really???? Since when does that make silky straight hair....So shower and re-did my hair that night. Also I was supposed to have a eyebrow wax to follow and low and behold there was no one there to do it and they forgot to mention that to me when I got there...so someone who usually does not wax did my eyebrows...that’s always relaxing....Strike two. ( Mind you appointments were made ahead of time-not a walk in)
Strike three is the best: coming in for follow up cut and color for the red....also eyebrows, mani/pedi the Friday before my vacation. Mind you I work weekends, leaving Monday for vacation. I received a phone call confirming my appt Thursday night. Phone call Monday at 9am that Cara (only one who can do hair there) called out sick. SO now I get a totally different girl to cut/color/style my hair before my vacation. I was between a rock and hard place because my red was brassy and I was not going to FL looking like that. SO I trusted the new one, no clue what her name was but it started with a B. Color was ok, all over red instead of the cute highlights Cara worked so hard to get. Then the cut, NIGHTMARE! I wanted a longer Victoria beckham cut, longer in the front shorter in the back. Instead I got Jim Carey from Dumb and Dumber. Literally almost put it in a ponytail in the chair. Before I could complain she was out the door and on her way home. Not to mention when I finally did complain to the nail tech, none of the girls had the "time" to fix my hair. Would I have let another one hack my hair anyway, NO but still, come on!!!
So with the encouragement of some of the staff I wrote the owner, she said the issues are known and being worked on. That is about as bad as "checks in the mail, or oh well not my problem.” She was not fond of my follow up email and did try to redeem herself with a follow up phone call. But I know good hair when I see it and you can’t get it there....my mom has left crying from there too when she was almost bald.
DONT GO! DONT GO!
Just because it’s close don’t risk it, go elsewhere. They won’t last I promise you that, they need to stick to running bars or whatever it is they do...
Unless you go to Deb for nails, DONT GO!
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