Bought a townhouse in Amherst about 6 months ago. Signed up with this outfit because of the price. Lesson #1 you get what you pay for. Picture quality is very poor. Had all kinds of problems with my internet connection. When I called for customer service I was greeted by the rudest woman you can imagine. She told me they never have complaints about their internet service. She told me it must be my computer. When I persisted she said that someone would call me. 4 days later I received a phone call and the owner came to my house and determined that it was a bad connection into my unit. Fixed it and all was well with the internet--for about 1 week when it cut out again. Another phone call and another run around. Waited for a return call and in the meantime called Verizon and scheduled FIOS to be installed. When I finally received a return call from Anametrics I told them to forget it and just cancel my service. The woman slammed the phone in my ear.
I now have FIOS, have no issues. Great picture and fast and reliable internet.
I have heard that Anametrics is installing faster internet service shortly. I wouldn't care if they could provide 100mbps. I wouldn't ever do business with this outfit.
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