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Excellent customer service, prices - Review by citysearch c | Jewelry Exchange The

Jewelry Exchange The

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Excellent customer service, prices 10/8/2010

I've been shopping for an engagement ring for several months now, and shopping at the jewelry exchange for a diamond was the easiest part of the whole process. I worked with Lilian, Manal, and Jon who all did an exceptional job providing amazing customer service. They were friendly, honest and very straight forward. When I decided that I would like to purchase the setting from another retailer, they were flexible and understanding, even encouraging me to purchase the setting from the alternate retailer if I had already found something I loved (I had).\r \r What I actually purchased from Jon, Manal and Lilian was a diamond, and without getting into details I will just say that they gave me a deal I am VERY confident could not be found anywhere else. Their prices were more than 15% below other local retailers, and substantially below national retailers I found by shopping online. I didn't have to "haggle" for this price, either - that was their up front honest price.\r \r I cannot recommend more
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