This place was horrendous. I was using a gift certificate that I got for my birthday. I had used part of it and had a credit written on the card. They ask you to pay on your way out. Fine.
My massage was ok. The massuese talked too much but it felt fine. When I left there were no showers and the person had given me a lovely oily head rub which left me looking like GARY BUSEYS mug shot! There was NO coming back from that hair do. I was ticked that the ability to shower was NOT AN OPTION!
Then I went to pay. They said that my card didn't have any money on it which was a wrong. I could tell them exactly when and where I had used it and she asked me to please wait. She made some phone calls and said, "There's nothing we can do, I'm sorry." WHAT?? I said to her, "I am not paying you." And she asked me to please sit and wait.
I didn't know if they were calling security or what. I was shaking I was so mad but I remained calm as I could and then we "talked" some more about the situation. I said I was not going to pay her and if she could not tell me when I had used my card and prove that I had no money left on it then I would not pay!
She could not come up with any dates or times and the date and time that I offered up was right in her books. I actually forget how long it took but somewhere along the lines of 25 minutes they made me sit and wait like a criminal. It was the most ANNOYING thing I have ever been involved with when it comes to dealing with a "customer service" type situation. I'm forty years old and I've dealt with alot of customer service situations. This one was the VERY WORST.
Finally she let me go. DISGUSTING. I caution you to never, EVER go to this dungeon. You might not make it out without cuffs. They treat you like a criminal.
Happy Birthday to me. - One star because I had to. I'd rather rate them 5 skull and crossbones. Buyer beware.
Pros: None
Cons: TOO MANY
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