They sent a tech out to look at an outside A/C unit of ours. He switched the wiring around to the compressor making it short out. We had to buy a whole new outside unit and it still didn't fix the problem. Not trusting Golden, we called another company who found out that the original problem was a bad thermostat, but they still had to replace the outside unit that Golden Mechanical had ruined on purpose.\r
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I suspect that Golden's employees work under a hourly+commission basis. They get a cut out of whatever major repair a customer has. I do not know this as a fact. However, I do now know that this is a common business practice amoungst the less reputable service companies out there. I also know what they did to me, turn a $50 repair into a $1,000 repair.\r
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The weird thing is that I was a repeat customer. We've had them do work on our personal house and at 3 rental properties. I thought maybe we just had a dishonest tech come out that day so I went to Golden's office in Arlin
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