I was so nervous about my escrow, after reading about this company online last month. I have been an REO agent for many years, this was my first listing with this particular bank. The bank chose this company in the contract. I spoke to other agents in the area and had heard that there was a tremendous improvment in the service at this escrow company, but was still unsure of what to expect. I was pleasantly surprised. The escrow officer was terrific. She took my calls personally each time. If I had to leave a voicemail or email her she responded within just a few minutes. I received my escrow instructions via email the day after escrow opened. We closed yesterday and I received my check this morning. I have another escrow that just opened last week with them and I'm excited and hopeful for the same excellent service on this escrow. This is extremly rare in the REO world!!!! Throughly pleased with the turnout and glad that the bad reviews were not my experience.
Pros: Informative and superior service
Cons: I was nervous after reading reviews
more