Bernie?s is great! I have been going to them, exclusively for three years now and I have never had a bad experience with them. They are thorough; they keep me well-informed about work they are doing on my cars; have a really professional, knowledgeable and customer-friendly staff; and they do great work. On top of that, they have a really clean and comfortable waiting room and are happily active in the community, offering discount cards that are a fabulous deal for their customers and which also help support the local high-school. Everyone I have sent their way has agreed, Bernie?s takes the worry out of getting your car worked on.
Pros: great customer service
Cons: not sure if they offer loaners but I've never needed one
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