Tom Fleshman struck me as very honest and helpful. He explained what he thought would need to be fixed, what evidence caused him to decide that, and gave an honest opinion that the old fridge wasn't worth saving. He also offered tips on where to find a new one cheap, and that it'd probably be more cost effective to replace it because of the energy savings for a newer model. I will definitely call him again the next time Ianother appliance needs repairing.
Pros: Personable, fair rates, honest
Cons: none
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