She catered my wedding. The buffet looked wonderful but the food was only ok. The service was POOR! When we booked her, she said she would be onsite but brought in 2 young girls that she hired from a service and then left. These 2 girls had no idea what to do and overstepped their job! They opened up way too many bottles of wine, opened the boxes with the extra favors (fortune cookies that were dipped in frango mint chocolate) we set aside for family/ friends who could not attend and took full plates away when people were dancing. . .We had to be out of Monticello by 4 PM but my husband, a Monticello employee & I were that last out just befoe 2 PM. I asked for a partial refund for the unused hours, the poor service from the girls and for the fact she wasn't there as we agreed. It's less than a 10 min drive from Monticello to her cafe but she said the girls didn't get back until 3:30 pm! Monticello confirmed with her the time the reception ended. When I called her about the refund, she said she sent a check. Out of the $450 bill, she only refunded $17! ! But we also never received a check. \r
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Be warned that if you use her catering, get everything detailed in writing and make damn sure signs it. Or she'll screw you!
Pros: Can't think of anything
Cons: EVERYTHING!
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