I had an appointment with Austin Air Dynamics Thursday 12pm for an analysis since A/C on second floor is not as cool as I like while the first floor is very good. I drove 40minutes to home from my office for this service appointment. At 12:05pm, nobody showed up, and I called and left message and asked for a call back and let me know if they can make it. No reply. I called again at 12:20pm, left message again, and still no one called me back. Finally at 12:50pm, I thought it's enough. I called again and told them I would post here for their unprofessional and un-trustful manner to treat their customers, since I decided to use them after reading the reviews here. Only after this message, someone finally called me and gave me the you-know-what excuse.
Do you agree they should at least give me a call back and let me know if they can't make it at all? This is the first time a service company never shows up and doesn't call you back after a couple messages. How unprofessional Austin Air Dynamics is. I agreed the $75 analysis charge, but they just don't care at all.
Anyway, if you can afford several hours to waste, prepare nobody showup, and don't have any other service company to pick, use austin air dynamics, otherwise, I strongly recommend don't have business with them.
Thanks for reading.
Pros: N/A
Cons: No show up and no call back..
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