This is not an attorney's office. These are not lawyers, but the sleaziest bunch of collection agents you will ever see. Don't bother trying to find out more about ""Kyle Reed"" or ""Paul Phillips"", because they don't exist. They are assumed names. \r
If you have an ""account"" with this company, do not assume you are it's ""customer"". You are not considered a customer. You are considered a ""debtor"", and that means that in their eyes, you can be treated in whatever way they deem the best way to get your money.\r
If you suspect the ""debt"" you owe is fraudulent, it is best to find out the name of the original company you did business with (which will be the apartment complex. You have a LEGAL RIGHT to that information), and deal with the apartment complex from that point on. If you legitimately owe the money, tell the apartment complex that you will pay THEM and them only. If the claim is fraudulent, and you don't rightfully owe the money, threaten the apartment complex with getting a lawyer involved (make sure you can back that threat up, though), and they most likely will pull your account from this company. They hate lawsuits and most of the time, won't risk one.\r
This company counts on it's ""collectee""s to be stupid, poor, and desperate. This is why they make sure that you aren't told about your debt. That way, it only comes up when you are trying to move. That guarantees two things: you have at least some money, and you are desperate, as you can't move until you pay them off. Make sure you are informed, know and exercise your rights!
Cons: Everything
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