Croman is very difficult to deal with. We moved out of our apartment in the West Village, 4 months early, leaving it in pristine condition, turning over the keys, and asking for the security deposit back. We returned on the day before our lease was up to find another tenant moved in, signed a lease for the same apartment and had paid a $20,000 deposit in advance. Croman had collected rent for the month of May from 2 different tenants on 2 different lease agreements, for the same apartment!!! We tried to resolve this, attempting to communicate in a civil manner for an entire week (with Christine Bermudez, Yessenia Camilo, Harvey and Harriet), where they just wouldn't respond appropriately. After a week of trying to get their attention, we are forced to file a complaint with the Attorney General.
Cons: Unprofessional, shady, and difficult
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