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good customer service but $$$ - Review by citysearch c | Mobil 1 Lube Express

Mobil 1 Lube Express

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good customer service but $$$ 5/27/2009

We went to go get our oil changed last week with a coupon which was a good price. But then they said we needed a break flush, power steering flush, trans d&r, and coolant flush and with oil change it cost us around $250. The car is working better, so we are happy with that but the labor was over $150 and later i was told we got totally ripped off. NOT happy with the labor costs. But it does run better so okay, but then they said our breaks need work. According to them our front breaks our 20% gone and our rotors are shot. I knew our brakes are well worn but was a bit confused cause I don't hear our breaks nor do i feel a shake in them. so i had my friend look at them and thank heavens i did. My rotors only need to be re worked and the pads are low but don't need to be replaced yet. To do them my self, which i can with some help from the auto hobbie shop, will cost around $35 with my rotors being re worked and buying break cleaner. Plus all the locals i have talked to since says they would NEVER go to them. Apparently they have a bad rep. for ripping ppl off. Pros: the people are very friendly Cons: priced way to high, and not honest with the work more
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