I had a party at Synai Gardens Banquet Hall and the experience was terrible. I had reserved almost 8 months in advance for a bridal shower that I was having. I was very specific in the things that I wanted. I ordered the cake to be one color and the banquet hall owner took it upon herself to make it another color totally than what I requested. Then I had ordered small potatoes with my meal and we got fried plantains and I was told they had run out of potatoes. Mistake me if I am wrong but I have not heard that Florida has a potatoe shortage. They served very little food because they were trying to save food for the party that was coming after mine. There were many hiccups in the service. The banquet hall owner has a very bad attitude and she is not accomodating. I also had to accomodate her in the form of payment because she does not accept credit cards or checks from certain banks. I have had many parties in the past and have never experienced something like this before. The party came off with out a hitch, thanks to family and friends. If I am paying for a service and I request things a certain way than I believe the customer should get what they ordered. Beware of this banquet hall it is not handled in a professional manner. I do not recommend it.
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