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Unprofessional and Disorganized! - Review by citysearch c | Capital Realty Corporation

Capital Realty Corporation

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Unprofessional and Disorganized! 2/5/2009

Where to begin? This is probably the worst experience I've ever had with a broker. First of all, she can not keep track of her schedule. My boyfriend and I scheduled an appointment with her and she asked me to call prior to coming to give her a ""heads up"". I called her 30 minutes prior and she said that she had us scheduled for the following day. When I told her that we could see her at the time she mis-scheduled us for, all of a sudden she had a Christening to go to and couldn't see us until later in the day. When we finally met and she was driving us to the property, she was more interested in asking us about other apartments we had seen rather than tell us about her properties. Why? Because she doesn't know the properties well enough. She told us that the building was a year old. Upon researching the building, it was renovated in 2006 - so, it's 3 years old. She also could not answer basic questions such as, ""How close are restaurants, pharmacies?,"" ""How many units in the building?,"" etc. She was putting on makeup (eyeliner) WHILE SHE WAS DRIVING through busy Astoria traffic. When we got to the property and my boyfriend and I got out of the car, she stayed in the car for 3 minutes shuffling papers around. When she finally got out of the car, I asked her a question and she put up one finger to silence me, because she was on her phone with another client! When we got to the apartment, she took yet another call. She was very rude and called us ""crazy"" for looking at so many apartments (we told her that we had seen a bunch the day prior). She also tried to show us a 16 year old unit that hadn't been renovated that was out of our price range when we told her we only wanted to see recently renovated units and buildings. She then drove us back to the office and dropped us off at her door as she sped off to see another client! I do not know HOW she stays in business! Pros: None. Cons: Everything. more
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