On 1-30-2009 Brent Gerry the owner stated to me by phone he marks up all parts by 40 percent. I asked 40 percent over dealership price? Brent replied yes. This means that by the owners statement that you the customer will be charged 40 percent above what you would pay at a car dealership. For example the dealership charges $79.99 including tax for an air intake hose on a 1993 Mazda protege. I was charged $125.00 w/o tax by Brent the owner of Richland Auto care. This price I was told included one day air charge. Furthermore when I was invited to come pick up my old part on Feb 2nd 2009 at 8am a civil disagreement took place over the price I had paid for the part. During the conversation The owner Brent stated ""I know where you work and that you guys have a high level clearance to work out on the Hanford site. Maybe I should contact your employer and let your boss know what's going on"". Can you imagine the owner of a business making such a statement to a paying customer over a civil disagreement on the price a customer paid for a part. I recommend never going to this business.
Cons: Marks prices up 40 percent over dealer.
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