1. No heat!! You know, that would have been ok because these things happen. But they didn't even tell us when we walked in. I had to ask the server to turn up the heat and she told me that their furnace had broke that morning. With two small kids in two, it would have been nice to know before unbundeling them so we could go somewhere else. Or maybe that was their master plan to make us not leave.
Cons: Didn't tell us that they had no heat in 30deg winter
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