The logs are beautiful when they are burning. If we are lucky, we may get 45 minutes before the logs goes out and cannot be relit again for several hours. I got the remote starter and do not know if the manual lighting does better. The owners' son has yet to return my telephone call. Oh by the way, I only had the logs for a couple of weeks. If the installer would return phone calls in a timely manner and try to give his father 's business good customer service this place could easily be rated as a 5 star establishment.
Pros: huge selection of quality fireplace gas logs
Cons: owner son is the contractor to install the logs
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