My daughter loved Christine Meeker's style of photography. She spent a great deal of time looking at the senior style section online to decide what she wanted for her session. When we arrived it was a little stormy outside but we were told we could go ahead as planned. While we were outdoors it started to sprinkle. We were rushed around and didn't get all the shots we wanted outdoors. Once inside it appeared that the photographer hadn't looked at the questions my daughter had answered and was coming up with ideas on the spot. I didn't say anything because I trusted her to come up with some amazing shots. We were disappointed in most and when we came in to see the slideshow very surprised at the prices. I felt pressured to purchase more than I had planned. My friend's daughter had also been a few weeks earlier and actually had Christine for her photographer. Her photos were amazing and there were considerably more shots taken. I wasn't told at the time that Christine wouldn't be the photographer. My dilemma now is that my youngest is a senior this year and wants to go back. I am afraid to chance it since this is such a big investment for my family. I think asking your customers to vote for you on a survey is a little pushy as well. I got many emails asking me to vote for Best Photographer in Houston contest. If you are the best, your product will speak for itself through satisfied customers you shouldn't have to prod them for your vote.
I wouldn't have given this feedback but after reading your email I felt you appear to be very defensive when you are told you need to improve or that you don't meet someones needs. I wanted you to hear that you have more than one customer who was disappointed.
Pros: My daughter enjoyed the photo session.
Cons: We were rushed during the session and pricing was high.
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