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Disappointing experience - Review by citysearch c | Steven Franklin Optics

Steven Franklin Optics

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Disappointing experience 11/2/2009

I had 2 pairs of glasses made. They were both to have identical properties of my current glasses: transitions progressive lenses. I was given a price in writing: $1242. I picked up the glasses before a weekend trip and found that they did not have the transitions lenses. (which darken in sunlight). I returned to the store and was told for another $280 they would put in the lenses I had contracted for in the first place. After an argument, the owner agreed to put in the correct lenses for a mere $140. Pros: Good selection of frames Cons: Didn't deliver product at promised price more
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