After 10 months they still haven?t sent the refund they promised. Last year I paid a bill to their old billing company by mistake, notified their office, repaid the bill to the new billing company and waited for the refund their office manager promised. I contacted the doctor for help and got no response. I filed a complaint with the Better Business Bureau; the clinic said they paid, I said no they didn't. I encourage posting negative comments to also file a BBB complaint so other people don't get taken advantage of.
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