I bet my story about this place is, while among the worst, not uncommon. I received a 5 disk dvd player for Xmas, it stopped working so i brought it here for warranty repair and was told it would be fixed in a couple of weeks. They have now had my dvd player FOR 4 YEARS!!!!! I have repeatedly called and asked if it was fixed.\r
Every time i call i have to start the process over from the beginning. No one seems to know what's going on with it. I am repeatedly told someone will call me back with the information as to what's going on, yet somehow no one ever does. 4 YEARS seems a bit excessive to fix a dvd player. I want it back in working condition. These people have had it for 4 YEARS, they've had plenty of time to fix it. 4 YEARS...
Cons: it takes them over 4 years to fix a dvd player, and the clock is STILL running
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