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Rudest host & hostess I've ever encounted in a dining experience - Review by citysearch c | Taste on Melrose

Taste on Melrose

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Rudest host & hostess I've ever encounted in a dining experience 1/14/2009

I passed Taste a few months back on my way to Lucques and thought this place looked cozy and cute. So I made a reservation for my best friend and I to try it out that weekend. A lot of disappointment was in store! Unfortunately, we arrived 20 minutes past our reservation, and once we arrived the hostess informed us they gave our table away. That was expected, since we were afterall late. So we agreed to wait until the next available table opened up (they told us the wait would be about 30 min.). We were the only ones waiting at the time. About 25 minutes of waiting, we noticed more and more people arriving (apparently many people did not make reservations that night). My girlfriend and I sat back and watched every last person (who came way after us) get seated. Finally, after 45 minutes the host approaches us and the couple next to us and informed us that we would all be seated in a few min. Finally, I thought! The host returned and seated the couple next to us, but not us! We just sat there like idiots waiting, but he never came back for us! So I got up and asked him why weren't we seated, to which he responded ""Oh, I thought your table would be opening up but its not available yet."" I told him that we had been waiting almost 1 hour and every person that came in was seated except us. He then said, in a rather nasty and condescending tone, ""Well you WERE late."" WTF? I told him, ""you know what, nevermind. I don't think we'll be eating here after all."" My girlfriend and I then went to retrieve our car from valet (only good thing about this place-cheap valet and super nice attendants) and here comes the host shouting, ""Your table opened up afterall! Do you want to be seated??"" I turned to him and shouted ""H*ll no"". All that punishment for arriving 20 min late! I DO NOT recommend this place! No cust service skills AT ALL. Pros: Valet-cheap and friendly attendants Cons: Rude host/hostess, bad customer service more
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