I was referred to this doctor by a friend who was happy with the doctor. Her daughter-in-law did not like the doctor, though; she felt she had been treated in a very condescending manner. I got great service when the doctor was in her previous location, including referral to a specialist who possibly saved my life. However, the staff at the new location is just as described in previous reviews: totally incompetent. I once left a message for her assistant, and he never bothered to return my call. I went in for a physical 2 years ago. I was extremely upset, as my significant other had just gone to the hospital with a heart issue. Upon arriving at the doctor's office, I was told the doctor had an emergency, and they didn't know when she would be able to see me. I would have rescheduled, but I really needed the lab work done so I could get some maintenance meds refilled. I had to wait well over an hour to see the doctor. When she finally entered the exam room, I was on my cell phone, checking on my boyfriend; she got upset about that. She got even madder when I complained about her assistant not returning my call. The day of my physical, this same assistant was supposed to have arranged for me to have my routine lab work done at a local lab. I asked for the referral in writing, but he refused, stating that the referral would be on the computer. When I went to the lab--which was several days later--there was no record. This was a Saturday morning. Dr. Chanda-Kim was not in her office, but fortunately, there was a doctor working in the clinic that morning. I still had to wait another 30 minutes or so while the lab staff confirmed the order for the lab work. A few days later, the assistant left me a message on my home phone about my lab work being OK, so I didn't need anything else. I had to call back and remind him I had had the lab work done so I could get my meds refilled! Then Dr. Chanda-Kim dropped ME because I was "rude" to her staff (!).
Pros: none
Cons: staff
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