Today, my date and I went here after reading the raving reviews about this place. It was a relatively short wait since we got there at around 2 in the afternoon. When our table was ready, we were told to ""Go straight and make a right"". Our seats were very close to the other table (there would be no room to go in between the tables). It was very cramped and definitely not a place for anyone who is claustrophobic. The place was very dark and there were flies everywhere. We ordered a bistro burger, cheeseburger, and an order of fries. Our burgers and fries came really fast (5-10 minutes), but our water remained nowhere to be seen. We were halfway done with our burgers when we had to ask the ""waiter"" again for water. The servers were very rude and you can almost see them sighing mentally when we requested for water. The burger was bland and dry, as was the fries. Their burger was definitely an average burger. We finished the burgers as fast as we could so we could get out of there. Perhaps we went there at a wrong time or day, but we would not give it a second try because of the decor and the flies in the restaurant. It feels very dingy and gritty in there. Not very comfortable at all. We were very disappointed about this place because we had high hopes for it since it was rated as one of the best burger restaurants in New York. We definitely should have gone to Shake Shack. Their burgers are not only cheaper, but tastier and more satisfying.
Pros: Fast Service
Cons: cramped place, flies, dark, rude servers
more