I have used this company since it started. I travel a lot and need to have Mario walked on short stays and boarded when I go on my long trips. I like how Mario has interactions with his friends when he stays there. There have been times I needed help in a pinch (last minute travel plans) and they have accommodated my last minute requests every time. I would recommend without hesitation.... as would Mario :)
Pros: Attentive, Accomodating, Pick-up service, Helps me with last minute requests.
Cons: Frequency of newsletter with helpful tips can be increased.
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