I wanted to let you know that I received my shoes today via FedEx. Both pairs look beautiful; you did exactly what you said, which was repair my shoes properly. That is all I wanted, and the shoes now look like what I'd originally expected. I also like the new soles you added. I tried on the shoes and my favourite pair (the two-tone pump) is just a bit tighter; I am assuming it is just the cleaning solution and the leather will stretch. Overall, the shoes look just perfect. Thanks again for following up with my complaint, I do appreciate it.
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