The staff and management of Bright Horizons treat families as nothing more than a revenue stream to be exploited. The center's stated goal is to get every dollar from you that it can, regardless of the effect on your or your children. If I had somewhere else to send my kids I would, but alas, I'm trapped by the lack of child care options in Chicago, so I have to keep sending my children there. If I had a chance to do it all over again, I certainly wouldn't. I hope someone else doesn't make the same mistake that I did.
Pros: Location is nice
Cons: Management treats you poorly
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