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customer service needs to improve at Gateway Megaplex - Review by citysearch c | Megaplex

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customer service needs to improve at Gateway Megaplex 7/25/2008

I had an unpleasant experience at Gateway theater yesterday when I went to see a movie.\r I asked the cashier for a senior ticket and she said ""I don't think so!'"" Asking what the problem was after I was completely embarassed in front of the oher people in line, she curtly said ""Well, you have to be 65 to get a senior ticket"" To that, I said ""all of the other theaters in the city provide senior pricing at 62"". (I happen to be 63) .\r \r I think I will continue to patronize the Carmack and the other theaters that don't treat their seniors so harshly and with steeper restrictions. ;-(( more
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