Prior to last night, I would have given Alibi 5 stars as the pizza is wonderful and the salad & breadsticks are superb!! The food is so good that my family often asks me to stop there on my way home from work (I live in Flint). My 9 year old son is especially fond of the antipasto salad and called before I left work to place his usual order. When he began eating however, he had the surprise of his life!!! He bit something hard and after spitting it out, realized it was someone else's TOOTH! That's right a TOOTH! What the heck! I called the manager and explained the situation and was not very pleased with his response. Not only did he not seem to believe me, but he was reluctant to try to rectify the situation. Eventually he said that he'd refund my money but that was all. Although I'm not sure what or if any explanation would have satisfied me, but surely an apology was in order. I expressed my complete dismay and astonishment at what had happened and offered to bring the tooth to him but his attitude was very non-chalant. He didn't care at all that he would be losing a regular customer and brushed me off! Unacceptable behavior for a restaurant manager! I definitely won't be back, no matter how good the food! I will share this experience with everyone I know!
Pros: Food is excellent!
Cons: Apparently they're not as clean and cautious as they should be! Total Thumbs Down!
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