My husband bought me a gift certificate for my 40th birthday for a facial and massage. I arrived a little early and they had me fill out forms and I waited about 20 minutes before going in for my 1 hour facial. She spent about 40 minutes on me (not aware until after I left). The massage was great and she used the full time. The facial person was a bit snippy and told me all the things I was doing wrong to my skin (I believe I have lovely skin). Next time I went back, I told the story to a very lovely facial person, and she told me that person had since been fired. They need to do a much better job screening their employees. A very nice spa otherwise although those are the only services I've had there. Not cheap though.
Pros: Some very friendly and experienced staff
Cons: Some staff, not so great
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