This place is terrible when it comes to customer service. I bought a pressed powder (over 40 dollars) here, on a recommendation from a friend. tried it out for a few weeks completely broke out my face, I looked like i was 16 again. I tried to return it, but since they have SEVEN DAY return policy I couldn't. I used to work at a spa and we always recommended a client try out any new skin product for THIRTY DAYS before they decided if it would work with their skin!!!! SEVEN DAYS IS RIDICULOUS!!! ALSO, I talked to their manager and she didn't help at all. I emailed their urban email address - FIVE TIMES that suppoosedly goes to their owner, and never got a response back.
I WOULD NEVER GO TO THIS PLACE AGAIN AND WOULDN'T RECOMMEND TO MY FRIENDS
Pros: NONE
Cons: RETURN POLICY/PARKING/RUDE MANAGERS/HORRIBLE OWNER
more