Upon my arrival, I was told I was not seeing the stylist I had originally booked my appointment with. The stylist I booked the appointment with had gone home sick. No one bothered to call me to let me know. Since I left work early that day to go to this appointment, I thought I'd roll with it. We sat down, I told the girl I wanted volume, body, and shape. She cut 2 inches off, put a ton of product in my hair, and called it good. It is the most generic, unprofessional cut I have ever had. This was a week ago and I still get angry thinking about it.
Pros: well decorated, clean, overall aesthetically pleasing
Cons: poor poor poor customer service
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