I took my little Civic in for a Deluxe Wash and Hand Wax. When I got it back it had a scratch down the entire passenger side, most just surface scratch, but a couple 1/2"" areas was down to the metal. I walked the car before taking it in and there was no scratch. They said it had been keyed. \r
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It was also still dirty even after the hand-wax. There was dirt/grime in the concave angles and at most curved edges. They ran it thru the wash a 2nd time and power washed it too, most of the dirt came off but they said it was grime that was in the old paint. I went home and hand washed the areas, it cleaned easliy. They obviously didn't apply wax to those areas.
Pros: The interior was wiped down well.
Cons: Car still dirty even after hand wax.
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