My best friend got engaged summer of 2006 and made an appointment at Demetrios' Bellevue later that summer. I accompanied my friend to all her visits to here. Her consultant was nice upon our arrival and we proceeded to look for dresses for her to try on and she was given a room to put the dresses in. Putting on the dresses is a tricky task and her sales consultant was nowhere to be seen, so I went to go find someone to help out ended up front. When I asked if someone could help us with getting a dress on, I was met by a middle aged woman with short spikyish hair who said ""Oh, no, you can't try on the dresses unless you have an appointment"" to which my eyebrows probably raised up a bit as I replied ""Actually, we do have an appointment."" My first encounter with the woman who I believe is the manager there. Her dress was ordered and we went back in Jan 2007 to find the bridesmaid dresses. The order was placed for those and when inquiring on the status of when her wedding dress would arrive, was informed late Feb/early Mar. My friend called in the beginning of March, and was told her dress was not yet there, but they would call her as soon as it arrived. Two weeks later, she called again, and was told it still was not there. One week later (and starting to worry) she called again and was told ""Oh, yes, it is here! It just arrived, we were about to call you."" Wow - nearly a month late in arriving. Okay, time for alterations. The lady who did them was a nice middle aged asian woman. If anything, I pitied her having to work under spiky haired manager lady who we heard yelling at the poor woman out in the front. Is there not an office to do that in so you at least can spare a person their dignity and not have your entire clientele in the shop hear you chewing out your staff? Talk about lack of professionalism and respect. Overall, dresses were good, service not so good, prices were okay, and management is HORRIBLE. For my wedding, I will AVOID this place.
Pros: Nice selection
Cons: Terrible & rude manager
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