Interesting to see two such sharply divided opinions about this place. While one group has been treated horribly, the other has had wonderful times there. Sadly, we?re in the former. We live nearby, and were hoping to make this one of our haunts, because ? admittedly ? the food is very good. We?re very patient, and have a high tolerance for the occasional restaurant snafu when things get busy. We always make an effort to be pleasant, because we feel that human interaction is an enjoyable part of the dining experience. We gave Palma a couple of tries in the hope that their rudeness was just a glitch. For some reason, the staff behaved each time as if they preferred we drop dead. Each of the negative reviews reflect some aspect of our treatment there, including being ignored, lied to about reservations, and treated with such cold disdain, I wondered if I had forgotten to shower. We had been planning to book their house in the back for our daughter?s wedding party, but that became unthinkable. Too bad. I?m going to miss that calamari.
Pros: Good Food
Cons: Horrible Service. Have never been so badly treated in any restaurant
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