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Great docs, but horrible receptionist service - impossible to get someone on the phone - Review by citysearch c | Sih, Philip G, Md - Abington Ob & Gyn Assoc

Sih, Philip G, Md - Abington Ob & Gyn Assoc

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Great docs, but horrible receptionist service - impossible to get someone on the phone 11/24/2008

I love love love my doctor at Abington OB/GYN Associates, but I have to switch because it's impossible to get an appointment. There are two huge problems. First, as is typical, my doctor is usually booked at least 4 months in advance. The bigger issue, however, is that it is impossible to get a live person on the phone to even MAKE an appointment - they are just not set up for the amount of volume that they do. Their phone system hangs up on you, or is busy most of the time, and they take lunch where nobody picks up the phone between 12:00 and 1:30 every day. God help you if you actually have a problem and need to speak to a nurse. I have never been successful. I give up after 30 minutes on hold. Great doctors, but don't bother - the strain of getting to them is not worth it. Pros: Great docs - love Dr. Roberts! Cons: Impossible to get anyone on the phone to make an appointment or handle emergency issues. more
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