I had heard that this was a good place to get a haircut for dogs, however, I was extremely disappointed with the experience I had there. When I first arrived I had to wait for the receptionist to finish her text message before she could help me. I was told I would receive a phone call when my dog was done but I never received one. When I arrived they showed me that his ear had been cut on accident. I do understand accidents happen, although when they do I would hope that the customer's concern would be handled appropriately. I still paid the full $65 but asked to talk to the manager. When she came to the front, reeking of cigarettes I might add, she was very rude, flippant, and unapologetic. I wasn't expecting a free haircut or even a large percentage off, although something would have been nice, really I was just hoping for her to address my concern in a constructive manner. I will NEVER bring my dog there again! Please be cautious of taking yours there as well!
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