We used to shop here all the time. The staff that was here (before Thanksgiving 2007) was great. They offered excellent customer srevice. They went out of thier way to accomodate you. NOT ANY MORE! The new staff does not know anything about the products, where they were made or anything. They don't gift wrap any more or offer the little things like helping to carry packages for you. I was totally unsatisified with the lack of concern that the ownership and management has. Not like it used to be. I will never shop there again!\r
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Dolly\r
Westlake
Cons: Lack of concern by employees including management.
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