My family had a membership at LPAC for over 8 years. As with all clubs it has its pros and cons. On the plus side the space is light, and open with a good amount of both aerobic and strength equipment. And the Kids Club is the best in the area by far. My major con, and it is a BIG ONE, is that they don?t really care about membership satisfaction. And management is too thin skinned to handle complaints. Specifically if you are a swimmer do not join. My wife and I both find access to the pool to be very important, and throughout the year kids programs and lessons fill the pool. At the most extreme during the summer the pool is largely unavailable to members from 2-5pm on weekdays. No lane is reserved for member use (LPAC is unique in this and even most of their sales team is unaware of this fact). When I suggested to management that they seemed to be focusing on generating revenue from kids by limiting access to facilities for membership I clearly touched a very raw nerve. H
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