I went there with a couple of friends from Calif. They had just adopted a child and wanted to revisit Hamburger Mary. On their first visit last Nov. The staff, atmosphere was great, maybe they had just opened, this time around if was a terrible experience. It was a warm July night and we want to eat outdoors. The hostess seemed like she was tired, bored and no personality of wanting to assisted us. It was not that crowded because it was a weeknight. We were told it would be a min. because all the tables were used, and someone had to bring out more. Well that min. turned to 15 mins. Someone did come out to set the tables up, but was told to come back inside. My friend asked the waiter, who seem rude and uncarrying on the situation{if he needed help, he should have asked for assistance]After waiting for over 15min. and those of you who have kids when they are hungry, need I say more.We just left, went to get the kids a hamburger at Huey's across the street. Which by the way, The burgers are much better, and they do have REAL Chicago polish & Fries.We ended up going to Charlie Ale south on Clark st. The eat outdoors, service was excellent, staff is professional and we ended up giving the waiter a excellent tip .With business coming and going in Andersonville abd the resturants are a plenty, I cannot believe that this establishment will be around to much longer with that current staff & attitude. They better hope Mary's attic will carry them because the food is horrible & overpriced. The Hamburger Mary is San Fran. is much more professional and the gay staff is attitude free, this staff should fly out there and get some lessons .
Pros: if you like a drink, wait until Mary's Attic opens
Cons: Bad service,Neg. staff attitude, Overpriced, Food not that great, Staff needs to be retrain on customer service
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