Barb and her terrific staff at The Grooming Gallery have been taking care of our two dogs for over 5 years. We came to know TGG after several negative experiences at chain stores? grooming departments where we were over-charged for bad grooming (for those of us that feel pets actually can be embarrassed by bad haircuts) and poor customer service. The Grooming Gallery has excelled in making our dogs look beautiful, ensuring we, as the owners, are satisfied and showing genuine kindness to our pets. If we ever have questions regarding charges, Barb has been happy to explain and has always been fair. We have never left there less than satisfied and can tell Barb works very hard to provide a professional service she can take pride in. Even after moving to Hyde Park, we still brave Dan Ryan construction traffic to the Ukranian Village for our dogs? care. Afterwards, our mutts look and feel great and I always look forward to picking them up to see what fun seasonal bandana Barb has come up with (another nice touch). You can find less expensive groomers, but you get what you pay for. The Grooming Gallery is a reasonably priced, professional, caring place that I am glad to have seen grow from their location on North Avenue to their new facility on Damen. I won?t trust my dogs to anyone else.
Pros: professional and exceptional cunstomer service
Cons: too far away :-)
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