As an update - the owner of the restaurant called after receiving a note from the RHB corporate (my e-mail complaint). I have to appreciate the efforts he is making that they are new business owners, local owners for this RHB and their first 4th of July. Admittedly they were not prepared and wanted us to come back so they can show us how it was really supposed to be. He was interested in making a change/corrective solution and that is what business is about - I like that. So, the following is our story but remember, we complained and they called to make it better.
Pros: The owner called and offered solutions - re-do, refund....
Cons: Terrible food and terrible service
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