I used Central Chem-Dry this week because my upstairs carpets were filthy, and I have to say, I was VERY pleased with the results and the service. Darrell, the owner, actually came out and cleaned the carpets himself. He was so nice and friendly, and very knowledgeable about carpet care. He gave me some great tips about how to preserve my carpets and keep them cleaner longer, which was especially helpful because I have pets. As far as the pricing, the quote he gave me was within $20 of what was quoted to me over the phone. He was even nice enough to give me a $45 discount because of a coupon that had been in the Sunday paper, even though I don't get the paper. The carpets look fabulous now! Really, they look virtually new, and that is not an exaggeration. I will definitely use Central Chem-Dry again, and would highly reccommend them to any one in need of a good carpet cleaning company.
Pros: great customer service, prompt scheduling, knowledgeable technicians, fantastic results
Cons: carpets are wet for a few hours after cleaning
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