On Saturday morning about 11AM my wife and I went to the Buzz Inn in Monroe for breakfast. We frequent this place quite a bit because of the atmosphere and the good service that we're provided. The last three or four times we've been there we have noticed a significant lack in customer service abilities from the staff in Monroe. This morning was no exception to the service except this time when we wanted to order no one would come and take our order. When we first arrived the waitress/bartender came over directly with two menus for us to look at. At this time we ordered coffee and received it promptly. It took us about 2 minutes to make our menu choice but 10 minutes later there was no waitress that would voluntarily take the initiative to come and take our order. We got the attention of another watress and because we were sitting in the bar area she said that someone would wait on up there instead of her as she was near the register. I tried to get others attention at the bar but the other women were to busy discussing their personal lives and seemed to have no interest in us as customers. There were a total of about 8 people in the bar area and none of them seemed to be busy with ordering. Our waitress was more interested in pulling pull tabs from a bin rather than helping us. It seems there is no back ups for the watresses at their stations when they are busy doing other things. I was frustrated with having to wait 10 minutes to order that my wife and I left and didn't even drink our coffee. We both felt that the waitresses did not even want to help us as we've felt that for the last three or four times we've visited. Maybe for me it was a case of jet lag as I had just gotten back from Australia and New Zealand on Friday afternoon. But due to today we will never eat there again. We will have to eat at a different restaurant as we've read some of the other reviews and don't like them either. We will never go there again as we left discouraged.
Pros: Good food
Cons: Back customer service
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