just wanted to share my expereince to asian food lovers. To me part of the good food experience is accompanied by GOOD service. Let me just say the food was great. So far I've been in this restaurant (Bascom ave. S.J.) twice and enjoyed their food. May I suggest trying their 9 course fish. Very tastey with lots of vegetable prepared vietnamese style.
My second time to this place was last week and again the food was very good.
Unfortunately for me this could be my last itme to return to this restaurant.
Why? On these 2 occassions that I've been there, I've never encountered such poor service (lack of good mannered service). 1) They sweep the floor next to you while you are still eating your food. 2) They grab plates from your table assuming that you are done with them. 3) On this last visit we had to wait and give them a stare- the message - "we gave you payment lot more that the bill" - we want our change-. Instead we found out (while watching the cashier and server long enough) that they assumed that there was no change needed. the monies were placed on their "tip" container-which they had to pull back out and given to me after giving the wait and stare signal..NOW having mention that... this may not matter or bother some patrons.
but for me this just ruins my appetite. They could learn better manners from patrons.
Who knows I may come by again just to see if they are serious about GOOD service.
Pros: Exellent food selections and courses
Cons: Cutomer service needs some work
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