I recently went to this salon because I was looking for a nice upper class place to go to. I was sadly mistakend. My entire experience there was a complete disaster. Miriam who worked on my hair was supposed to do a bleach & tone and instead turned my hair different colors and I was in tears before the end of the night. She turned my hair first grey then a canary yellow and it was in multiple spots covering my head. She became frustrated with me and the situation and it definitely showed. I was very uncomfortable because of this and it seemed that everyone in the salon (other hair stylists and even the assistant manager) kept telling me it was my fault and I had waited too long to come in and get my roots done. I felt like I had to defend why I hadn't come in sooner, which was due to a lack of money since I had just moved to the area from California and got a new job. I explained this to them and that I came as soon as I had received my first paycheck, but they were extremely rude and kept putting the blame on me. The first night I was there they spent close to 5 hours on my hair and by the end of the night, my head looked like a patchwork of colors. Because of this I had to come back, the very next morning (which took more time out of my schedule) for them to be able to fix it. When I arrived the next morning, Miriam was rude to me from the very beginning and it took her another 2 hours just to get my hair back to looking normal. I also would like to mention, that Miriam ruined the shirt I was wearing the night before by spilling bleach all over it and when I asked if I could be refunded the money for the shirt, the assistant store manager refused and said that it was my fault and that there was signage all over the shop indicating that customers are responsible for their own clothes. I was still charged the full amount for the entire process and was left with a ruined piece of clothing. I will never go here again and plan on telling everyone I know to do the same.
Cons: The Service
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