Party of 6 with reservations - very tight tables in very small room - large one room dining area; Wattress was unattentive -- didn't explain menu/ala-carte etc - didn't ask for drink orders/appetizers-- straight to entree orders. One couple did order bottle of wine but after taking order she didn't ask remaining 2 couples if they wished mixed drink or wine. \r
I asked her to confirm the ""lump crab"" description of the crab cakes since I lived on Chesapeake Bay and have had them many times there. However, in other restaurants, outside of sea side locations they are mostly filler and bland. She assured me they were lump crab (although not backfin) so I ordered them. Crab cakes arrived on beautiful finished plate but were perfectly flat / perfectly round shape and blacken on bottom --- should have realized that probably meant machine made. Couldn't find a teaspoon of crab in the filler. After finally getting her attention -- she didn't check back after food delivered -- I showed her mixture spread out on plate. She didn't say ""sorry"" or offer any apology. As she started to leave, I asked that it be returned to the chef. She asked if I wanted to order something else -- ""No"". Left with the plate. \r
One diner had duck --- bland per his description. One diner had salmon -- very small portion and also so thin the flavor was grilled out of it -- very pricey for so little. \r
Wattress did not return for water refill and at the end of the meal did not ask if we wanted desserts; The dessert table was placed at the end of our long table!! because the room was so small - this was about 8 feet inside the door. \r
Bill included 20% tip for six which is normal, however, the ""comp'd"" lump crab cakes also were part of the 20% tip calculation. No apology from the owner who was within sight of the table when she signed off on the ""comp'd"" entree removing it from out bill.\r
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Bottom line --- much better, cheaper, food and service at many other places in Charlotte.
Pros: nice small room; beautiful plate presentation
Cons: average food, poor service, tight spacing; No owner involvement with problems.
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