Earlier today, my husband, 1 year old daughter, and I met with a friend for lunch at Thai Noodle Etc near UT-Austin campus. When we first arrived, an annoyed looking manager came to seat us. I asked her to please fetch us a highchair for our daughter. She rudely pointed to a highchair in the corner and said we can go get it ourselves! She was right next to the highchairs and yet she refused to get it for us! My husband had to do it. Shortly thereafter, the same disgruntled manager came and took our order. As we waited for the food to arrive, my daughter got fidgety and started to fuss a bit. Every time she made any noise at all, that manager would shoot her a VERY mean glance and heave angrily and audibly! I was just so stunned at how blatantly she did this! I tried to ignore it, but she did it multiple times while we were waiting for our food. I was confused, as the restaurant was very casual and my daughter's occasional noise did not seem to bother any of the other patrons the least bit. When we finally received our food, we were never checked on again. When she finally threw the check on the table (before we finished our meal), I promptly paid (without leaving a tip). As we reached our car and were getting ready to leave this unpleasant experience behind us, the manager stormed out of the restaurant and shouted, ?you didn?t leave me a tip!!? I was just so SHOCKED!! She was ACTUALLY demanding a tip after that kind of service! Moreover, it was beyond unprofessional for her to follow us out to our car to tell us this. I just can?t think of anything that could justify her behavior. We told her point blank that tipping is not compulsory, and we won't tip anyone who treated our daughter as rudely as she has! She eventually walked back inside angrily and told us to never come back again. I can't believe she actually thought we WOULD come back after this! It?s such a shame because we do like Thai food. We will be going to Madam Mam from now on.
Pros: decent Thai food
Cons: horrible service, EXTREMELY RUDE manger, not children friendly
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